BATTERY RECALL FOR QUALITY OR SAFETY ISSUES
As a brand owner or manufacturer you can be held accountable when your device displays quality or safety problems related to the battery.
Heskon takes care of large-scale product recalls, where a team of specialists is trained to resolve product quality issues, possibly under the supervision of your own product or quality manager.
Why Heskon?
Quick start-up
Recall projects can be set up in collaboration with your team in a short amount of time. Next our technicians are trained to replace the defective components and potentially unsafe parts of the battery.
Support with diagnosis and updates
A dedicated team is trained to carry out the necessary checks with your diagnostic software and tools. In addition we provide assistance in performing updates when software-related issues are detected.
Central coordination
A central contact person is assigned to your project, who will make sure progress is monitored and communication lines remain short during the process.